Our Commitment to Your Privacy

We collect customer information on our website at longhouse.paolalenti.us (our Website) in an effort to communicate with you about our offering of products and design services. We have developed this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of information we receive from users of our Website.

Information We Collect

Paola Lenti classifies personal information as any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, or derived from such information.

We collect and use different types of personal information from customers, prospective customers, professionals and agents. We need to know your name, e-mail address and job title. From time to time we may contract with a third party to assist us in maintaining and managing our database, to expedite notifications of special events and promotions. We do not authorize any third parties to make any other use of your information.

How We Use Personal Information

We use personal information to:

– present you with information through our Website and email services;
– maintain and improve our Website;
– respond to your requests including responding to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;
– personalize or display advertisements to you on third-party platforms;
– improve our services or offerings; and
– fulfill our legal or contractual obligations to you.

We may share the information collected with joint venture participants, affiliates, agents, current or prospective business participants, businesses under common control, and third-party businesses or service providers participating in administering our programs or services, and to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.

Under certain circumstances, we may be obligated or compelled to disclose our personal information: when required by law, court order or government gency, or when disclosing such information is reasonably required to protect the Company, its property, the Website, or the safety of visitors or others.

Security

To protect your privacy and security, prevent unauthorized access, maintain data accuracy and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. While we incorporate standard industry practices internally and with our services providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.

Cookies and IP Addresses

Like many sites, we use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. We use cookies to ascertain which web pages are visited and how often and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers’ hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your account or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser options to that your device does not receive or accept cookies. Doing this may interfere with your ability to use our Website.

Children

We do not knowingly collect personal information from children under the age of 18 through our Website. If you are younger than 18, please do not give us any personal information.

External Websites

While we have carefully chosen the vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each website. They may be different than those that you see here.

How to Access Your Personal Information

If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it by emailing us at privacy@paolalenti.it. To manage your receipt of communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from us. We will try to accommodate any requests related to the management of personal information in a timely manner. However, it is not always possible to completely remove or modify information in our databases (for example, if we have a legal obligation to keep it for certain timeframes).
Our Website and its servers are located in Italy. The laws of the United States govern all matters relating to our Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Please review the Privacy Policy when you visit our Website to remain updated on our current policy. We have no intentions of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. By accessing our Website after we make any changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. You are advised to review this Privacy Policy periodically for any changes. Whenever we make changes to this Privacy Policy, we will update the date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at privacy@paolalenti.com.